Help with products, shipping, and order support.
Products
When is clothing available?
Our athletic apparel collection is coming soon. Join the email list for launch updates.
Where can I find a size chart?
Clothing size charts and fit details will be available with each release. The Modified Snapback is one size with an adjustable snap closure. Visit Size & fit for the latest information.
Shipping
When will my order ship?
Orders ship within 2 business days of ordering. Saturdays and Sundays are not counted as business days. Friday orders ship Monday.
How much is U.S. shipping?
Standard U.S. shipping is $5.99. Orders over $75 ship free within the U.S. The free-shipping offer does not apply to international orders.
Do you ship internationally?
Available international shipping options and rates are shown at checkout. See our shipping information.
How can I get help with an order?
Email support@modifiedthreads.shop with your order number and your question. For address changes, cancellation requests, or delivery concerns, contact us as soon as possible so we can review the order.
Product support
What if my item arrives defective?
Email support@modifiedthreads.shop within 7 days of delivery with your order number, a short description of the issue, and clear photos showing the defect.
What happens after I email?
Our team will review your request and contact you by email with the next steps. Read our policy for details.
Contact
How can I contact Modified Threads?
Email support@modifiedthreads.shop. You can also use the contact page for general questions. Defect requests and supporting photos must be sent by email.